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FAQ

PAYMENT
Our HOT ROD SURF ® Online Store accepts secure payments by Visa, Mastercard, American Express and Discover through regular account payments made through Paypal.

SHIPPING
Standard USA shipping will usually take 3-7 business days after your order has been processed. Orders are usually processed between 24-48 hours and shipped within 1-3 business days using USPS with tracking information.

INTERNATIONAL
We ship internationally. International delivery time varies by country. Please allow 2-4 weeks. Orders shipped outside the USA are subject to regular customs duties and applicable fees which are the responsibility of the purchaser. HOT ROD SURF ® is not responsible for any lost items while in international transit.

RETURNS & EXCHANGE
Returns & exchanges are allowed within 7 days of delivery. Items must be unwashed, unworn, unused, and unaltered in original packaging. Items must be returned in brand new reselling condition with trackable shipping. Contact us to set up an exchange and receive an RA Number. Items marked as ‘Final Sale’ and/or ‘Close Out’ do not apply for any exchanges or returns. A possible re-stocking fee will vary on the amount of items returned.

GARMENT & PRODUCT CARE
We recommend washing your garment inside out, cold wash, and hang dry. Please refer to Sizing Charts for garment measurements. Our vintage style T’s are designed to age with every wash and to give each shirt a unique vintage look and feel. The graphic on our vintage T line is specially formulated to quickly fade and become your new favorite vintage style shirt.

SECURITY
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). All of your personal information is kept private and secure. We do not share our customers information with third parties or advertisers.

WHOLESALE
We are always interested in adding Dealer and Wholesale Accounts. If you have a brick and mortar store front and are interested in working with us to carry Hot Rod Surf ® please contact us for wholesale inquiries.

CONTACT
Contact HOT ROD SURF® though our Contact Forum or staff@hotrodsurf.com